In accordance with the provisions of the French Law No. 78-17 of 6 January 1978 on Data Processing, Databases and Civil Liberties, and Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR), this page sets out the information relating to the processing of personal data carried out from the website refuge-institute.org

Definitions

Personal data: Any information or data relating to an identified or identifiable natural person (e.g. name, address, user number, phone number, photograph, date of birth, IP address…).

Processing: Any operation or set of operations performed on personal data, whether or not by automated means: collection, recording, organisation, storage, adaptation, retrieval, consultation, use, disclosure, erasure, or destruction of such personal data.

Cookie: A block of data that records information about browsing on websites without identifying the user. Cookies facilitate navigation, adapt content, and optimize certain features (session ID, language, date) but also collect personal data to track user behaviour for advertising purposes.

Data Processor: A natural or legal person, public authority, agency, or other body that processes personal data on behalf of the data controller.

General Provisions

Refuge Institute attaches great importance to the protection of personal data and the privacy of its users, as well as any person accessing its websites. The current personal data protection policy (referred to as the “Policy”) describes the types of personal data that may be processed by Refuge Institute and its potential data processors in relation to you.

All operations on your personal data are carried out in compliance with applicable regulations, in particular the French Data Protection Act No. 78-17 of 6 January 1978 (as amended) and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (referred to as the “Regulation”).

By using the website, the user acknowledges having read this policy together with the website’s Terms of Use. If the user disagrees with these terms, they are free not to use the websites and not to provide any personal data.

In accordance with the French Data Protection Act No. 78-17 of 6 January 1978 (as amended) and Regulation (EU) 2016/679 on the protection of personal data, you have the following rights regarding your data:

Right of Access: You have the right to know whether your personal data are being processed and to obtain a copy in a comprehensible format. This right also allows you to verify the accuracy of your data and, where necessary, to request its rectification or erasure.

Right to Object: You have the right to object to the processing of your personal data on grounds relating to your particular situation. This objection may be exercised unless overriding legitimate grounds for the processing prevail over your rights and freedoms.

Right to Rectification: You have the right to obtain the correction of inaccurate or incomplete information concerning you that is processed by Refuge Institute.

Right to Erasure (Right to be Forgotten)
You have the right to obtain the erasure of your personal data by Refuge Institute when one of the following grounds applies: (i) the data are no longer necessary in relation to the purposes for which they were collected; (ii) you withdraw your consent to the processing and there is no other legal basis for the processing; (iii) you object to the processing of your personal data and there is no overriding legitimate ground for the processing; (iv) the data have been processed unlawfully; (v) the data must be erased in order to comply with a legal obligation.

Right to Data Portability
You have the right to receive the personal data you have provided to Refuge Institute in a structured, commonly used, and machine-readable format, in order to transmit it yourself or, where technically feasible, to request that Refuge Institute transmit it to another data controller. This right applies where the processing is based on your consent or on the performance of a contract and is carried out by automated means.

Right to Withdraw Consent
You may, at any time, withdraw the consent you have given for processing that is based on consent.

Right to Restriction of Processing: You have the right to have the processing of your personal data restricted while a verification is carried out (verification of the accuracy of the information, the legal basis for the processing, or the legitimate grounds) or where the processing is unlawful but you object to its erasure.

Exercising Your Rights: To exercise these rights, you may contact our Data Protection Officer, providing proof of your identity, by email at: contact@refuge-institute.org

Subject to any failure to comply, you may log a complaint with the CNIL (www.cnil.fr).

Data Processing

Processing of Your Personal Data via the Contact Form

The personal data collected by Refuge Institute through this form, on the basis of our legitimate interest, is necessary to process your requests. Fields marked with an asterisk are mandatory (all others are optional). Otherwise, Refuge Institute will be unable to respond to your request.

This information is intended exclusively for the Refuge Institute staff member responsible for responding to your requests. Questions and responses are retained only for as long as necessary to respond to your request.

The personal data collected on this form, by Refuge Institute as Data Controller, directly from you, is subject to automated processing. This processing is based on your consent and has the purpose of managing responses to your requests. This information is intended exclusively for the commercial and communications departments of Refuge Institute. It will be retained only for as long as necessary to process your request. In accordance with Regulation (EU) 2016/679 on the protection of personal data, you have the following rights regarding your data: right of access, right to rectification, right to erasure (right to be forgotten), right to object, right to restriction of processing, right to data portability; you may also withdraw your consent at any time. You may also set directives regarding the retention, erasure, and disclosure of your personal data after your death. For reasons relating to your particular situation, you may object to the processing of data concerning you. To exercise your rights, you may send an email to the following address: contact@refuge-institute.org.
For further information, or in the event of any failure to comply with the provisions above, you have the right to log a complaint with the CNIL.

Processing of Your Personal Data for Commercial Prospecting Purposes Refuge Institute collects personal data concerning you, directly from you, on the basis of its legitimate interest, in order to send you commercial materials. This information is intended exclusively for authorised Refuge Institute staff. Data is retained for a maximum of 3 years from your last contact.

Cookie Management

When you visit our website, cookies are placed on your device to gather audience statistics, improve your user experience, and offer you personalized content. Some cookies are essential for the proper functioning of the site, while others require your consent.

To adjust your preferences, you can use the cookie management panel on our site. You can also manage cookies in several ways:

• By configuring your browser* to accept or refuse cookies before they are installed.
• By regularly deleting cookies from your device via your browser.
• By installing a cookie manager to add, delete, modify, search, protect, and block cookies.

*Cookie settings vary by browser, and you can find instructions in your browser’s help menu to adjust your preferences.

Please note that refusing cookies may limit access to certain website features, for which we cannot be held responsible.When you refuse the installation or use of a cookie, a refusal cookie is placed on your device. Deleting this cookie will make it impossible to identify you as a user who has refused the use of cookies.Similarly, when you consent to the installation of cookies, a consent cookie is placed. These cookies must remain on your device to retain state information when accessing different pages of the website.

The website may use several types of cookies:

Functional cookies are necessary for the operation of the website. They are essential to the proper functioning of the Refuge Institute website and to users’ navigation: they allow visitors to access the site’s main features and to browse securely. These cookies last only for the duration of an active session. Without them, the website cannot be used normally; blocking or deleting them is therefore not recommended.
Performance cookies optimise the Refuge Institute website by adapting the display to users’ preferences, ensuring a personalised, seamless browsing experience, with a maximum lifespan of thirteen months. Refusing these cookies means losing the features described above.
Technical performance cookies allow Refuge Institute to monitor website performance, detect issues, enable security features, and identify malicious activity. Their lifespan is limited to thirteen months. Refusing or deleting these cookies does not affect browsing, but it may prevent us from improving the quality of our services.

Limitation of Liability

Refuge Institute shall not be held liable for the accuracy or relevance of the information published online by the user.

Security Measures

Given the evolution of technologies, implementation costs, the nature of the data to be protected, and the risks to individuals’ rights and freedoms, Refuge Institute takes all appropriate technical and organisational measures to ensure an adequate level of security and the confidentiality of the personal data processed.

Amendments to This Privacy Policy

In the event of any amendment to this policy by Refuge Institute, or if required by legal or regulatory provisions, it will be published on our websites and shall take effect upon publication. We therefore encourage you to refer to it on each visit to review its latest version, which is permanently available on our websites.